We appreciate your support and patience during these times.

Please note that during peak seasons the above estimate delivery times can vary. Once your order has been shipped we will be unable to make any changes to your order.

International Shipping 

International orders are subject to the receiving country's import fees, duty, taxes and/or brokerage fees. These funds are not paid nor are they set by Oula Crystal Co rather they are paid to and set by your home country's government as per import/export regulations and charged by your local postal carrier. Funds are due upon receipt in accordance with your local import and postal regulations.

We are not responsible for any duty/import/taxes/customs/etc charges you may incur.

We do not refund postage for lost, unclaimed or undeliverable packages. If a package is returned as undeliverable/unclaimed, it is the customers responsibility to follow up with the postal carrier.